Technology is advancing at an alarming rate, especially in the hospitality and tourism industry. Customer-facing interactions are quickly being replaced with self-scan, self- check transactions, which have enabled the customer to become more self-sufficient. A study at the University of Oxford has even revealed that by the year 2033, as many as 47% of modern day job roles could be claimed by automation. Is it the end for customer service provided by actual people?
Glion Institute of Higher Education, one of the world’s top three hospitality management schools for an international career, is teaming up with World Travel Market, the leading global event for the travel industry, ahead of this fall’s WTM show. Taking place from Monday 7 November at the ExCeL in London, the must-attend three-day b2b exhibition for the worldwide travel and tourism industry has completely revamped for 2016 to give students
NYC has so much to offer a young student on internship in hospitality! Astried Arini (Bachelor Degree in Hospitality Management 2016 ) shares her favorite things to do in NYC during her internship in the rooms division department at The Chatwal, in New York City. Life on internship in New York City New York is my dream place to visit and work, so I had some places on my list that I really wanted to
Nowadays, travel buffs are going to the ends of the Earth for the most authentic vacation experiences and this trend is creating some extraordinary new hospitality jobs. Here’s a look at the origins and implications of the remote destination travel trend and some of the best faraway places to start a new adventure in hospitality. The growth of remote destination travel Remote destinations are becoming increasingly popular and accessible due
Name: Gauthier van den Eynde Company/title: Operations and Logistics Manager at UBER Graduation year: 2010 Program: BA Hospitality Management with Finance and Revenue Management Gauthier van den Eynde ’10 found a great niche for his hospitality business expertise working for Uber as an Operations and Logistics Manager. In this five-year-old, ride-sharing company that was valued at USD 18.2 billion by investors in 2014, Gauthier has experienced first-hand the immense potential