Glion Online MBA alumnus talks about personalized service

Glion alumnus Marc Reissinger is the Area General Manager of the InterContinental Hotels Group (IHG) Resorts in Port Ghalib, of which InterContinental The Palace Port Ghalib resort won the “Zoover Highly Recommended” service excellence award for 2014. In this interview, Reissinger explains how the Glion Online MBA program has sharpened his leadership skills and how he inspires his teams to provide personalized service that meets the standards of the IHG

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