Tag Hospitality Industry

WATCH: Glion’s winter 2016 graduation

On December 9, Glion celebrated a new class of graduates at the Montreux Music & Convention Centre with a ceremony gathering 284 students donning traditional robes and hats to mark the end of their Glion journey. The ceremony was presided by Mr Guy Bentley, then-CEO of Glion Worldwide, and featured inspiring speeches by InterContinental Geneva GM Mr Jurgen Baumhoff and SGA President Mr Alexander Ten Hoedt, before Glion’s interim CEO,

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2017 Hospitality Industry Trends: Technology & Customer Experience

Technology is advancing at an alarming rate, especially in the hospitality and tourism industry. Customer-facing interactions are quickly being replaced with self-scan, self- check transactions, which have enabled the customer to become more self-sufficient. A study at the University of Oxford has even revealed that by the year 2033, as many as 47% of modern day job roles could be claimed by automation. Is it the end for customer service provided by actual people?

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Glion’s 2016 Year in Review

The year of 2016 brought many exciting changes and visitors to Glion Institute of Higher Education, across all campuses and throughout every department. We’ve seen the opening of new facilities, the development of new student organizations and industry partnerships, and the launch of new programs and projects along with a fair number of awards and academic achievements. Here’s the round-up of our highlights from 2016. Awards and Accreditation   Glion

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When a Glion alumna stands on the other side of the room….

It was with great pleasure that we welcomed one of our alumni, Hannah Béraud-Hindi, to give our students a lecture on digital communication in hospitality. This took place on our London campus two weeks ago, and it was Hannah’s second guest lecture this year after she visited the Bulle campus in August. Hannah graduated in 2013 and since then has gone on to work for Grand Hotel du Lac in

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Ten luxury trends to watch, from the NYT Luxury Travel Conference in Singapore

Glion Institute of Higher Education partnered with The New York Times Luxury Travel conference, which took place on 1-2 December at the Grand Hyatt Singapore. For this event, Glion sent representatives to exchange ideas with global thought leaders at this crucial summit to explore the future of luxury travel. Meeting at the iconic Grand Hyatt Singapore, Times journalists and influential thinkers from the worlds of travel, hospitality, technology, retail, fine

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