Hospitality is one of the world’s fastest-growing industries, but how does one stand out? Whether you are opening a hotel, restaurant, private resort or a casino, there are key rules you have to follow. Good service and efficient hospitality are key to any business. Here are three useful tips on how to provide excellent hospitality. It ensures you gain loyal customers In the hospitality industry, the customer is always your
Hospitality degrees are for people who want to see the world. Enter an industry that continues to grow and change. It is for people who love teamwork and face-to-face interaction. A hospitality management degree gives you the chance to follow your interests in limitless locations, making unforgettable experiences and giving you a highly rewarding career. Here’s five reasons why you should study hospitality management. A career without limits A hospitality
Glion alumna Jessica Wong learnt that resilience was key to her future while studying the PG Certificate in Hospitality Relations. Those traits led her to securing a successful internship in public relations at The Communications Store (TCS). While there, luxury hotel chain The Peninsula Hotels became her favourite client. A few years later, Jessica landed her dream job with the hotel, working as Director of Public Relations in their Beverly Hills in-house team.
Delivering experiences is increasingly challenging for luxury brands today. Luxury brands not only face high client expectations, but are also under pressure to create experiences that are unique, personal and emotionally engaging. Such experiences must be genuine and authentic — not gimmicky. They also need to be true to the brand — its values, culture and purpose — as well as delivered consistently and cohesively across all points of contact, both
A Women In Hospitality event gave female students from Glion’s MBA course an insightful education into the industry. The Institute of Hospitality organized the event, which took place on Wednesday 20 September at the Four Seasons Hotel London at Park Lane, while four experts from industry led the discussions. Push yourself forward and keep inspiring Speaker events form an integral part of Glion’s teaching model, as they enable students to