BASTIAN BARNBECK Glion Alumnus | Founder of Waved Foundation est. 2016 written by Lauren Solomons, Glion student ambassador Having had the privilege of travelling to various countries with his family while growing up, Bastian grew a keen interest in languages, culture and discovering the unknown from a tender age. It was no question then, when the time came that he decided to pursue Hospitality as a career and embarked on
Interview with Alumna Zeenia Percy Master ’08 founder of Xenia Hospitality Solutions LLP Zeenia Percy Master comes from a business family, but she still had a lot to learn when she started her own event management agency and discovered some of the “untold horrors” of the business. After graduating from Glion in 2008, Zeenia got into the entertainment industry in a round-about way and ended up launching her company, Xenia Hospitality Solutions LLP
Ever since she was a little girl, Glion Alumna Blanca Bertely ’06 believed that delicious food was the fastest way to make someone feel at home. Her love of welcoming and pleasing others inspired her to get a Bachelor in Hospitality Management at Glion, where her interest for fine dining blossomed into a true passion for culinary arts. She made the leap from passionate foody to entrepreneurship by co-founding her own bakery – Mi
Martina started her own communications agency. Years after her hospitality degree, armed with a passion for food & travel and valuable experience, she created her own ideal job. After working in the hospitality and events industries, Martina Peters (2000, BSc in Hospitality and Tourism Management) was looking for a better work-life balance. As a young mother, she wanted the flexibility to be available to her family, and still have a challenging,
Technology is advancing at an alarming rate, especially in the hospitality and tourism industry. Customer-facing interactions are quickly being replaced with self-scan, self- check transactions, which have enabled the customer to become more self-sufficient. A study at the University of Oxford has even revealed that by the year 2033, as many as 47% of modern day job roles could be claimed by automation. Is it the end for customer service provided by actual people?