Category News from the campus

Who has the right internet pricing strategy?

There is a passionate debate raging amongst the top hospitality companies on what the right internet pricing strategy should be. On one side, you have companies suggesting it’s a ‘must’ to provide this service on complimentary basis to all clients, by covering all guest rooms and public areas. Either they want to put across a modern / high-tech message to the clientele that says “we know what you need and

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Glion MBA Symposium 2013

MBA Key Concepts on ‘Vision’ – September 2013 On September 17th all MBA and PG students attended the MBA Key Concepts Symposium on ‘Vision’ in Business, held on the Bulle campus of Glion Institute of Higher Education. The Symposium Series is a collaboration between various institutions and universities, together with the Glion Institute of Higher Education, so this was also a chance for students to meet and share ideas with students

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More pearls of wisdom from an online MBA alumnus

More pearls of wisdom from Ulysses Theoharis, on-line Hospitality Management MBA alumnus Hello again! If you had read my first article you would have noticed I raised three important issues: age, proactivity, and time management. Let’s start with age. If my readers are in their twenties, then there is not really an issue here. In your twenties you think you’ll conquer the world so you don’t see any real obstacles,

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Ignore online reviews at your peril!

Can anyone can help me understand why some hotel executives do not respond to online guest review channels? Even if I’ve become used to thinking out of the box over the years, I still haven’t found any valid reasons to justify why operation executives do not respond to electronic reviews. I have heard all kind of excuses such as: ‘we have too much reporting to prepare,’ ‘I have been busy

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Working in the Middle East

Considerations when seeking, transferring, or starting a new position in the Middle East. Working in the Middle East as a hospitality professional, will be highly rewarding and different from working in other regions. The key to success can be summed up in three words: Respect, Understanding and Patience. I am about to start my third assignment in the Middle East and would like to share the following observations:  Before you arrive:

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