At Glion, we ensure you gain first-hand exposure to the exciting world of hospitality. From professional internships to exciting industry visits, our programmes see you network with some of hospitality’s finest brands. One recent example has been the visit of Laurence Bloch, Director of the Hôtel Plaza Athénée, one of Paris’ most prestigious hotels. About Laurence Laurence came to Glion to give a lecture to our Luxury Brand Management students.
In a hectic world, it can be hard to find the time to invite friends and family over for a special meal. There is an art to entertaining at home, but it can feel like foreign territory if you’re out of practice. However, what looks intimidating can actually be quite simple. Perhaps no one knows this better than Chantal Wittmann, one of our award-winning senior lecturers. Chantal has held the
Technology continues to play a big role in the hospitality industry. Customers expect modern, fast and efficient service, while the hospitality industry looks to technology to create slicker, faster and easier ways of doing things. In the world of hotels, it is especially prevalent. In 2018, there is a greater emphasis than ever on using technology to enhance guests’ experiences. Here are just a few tech trends that you can
Delivering experiences is increasingly challenging for luxury brands today. Luxury brands not only face high client expectations, but are also under pressure to create experiences that are unique, personal and emotionally engaging. Such experiences must be genuine and authentic — not gimmicky. They also need to be true to the brand — its values, culture and purpose — as well as delivered consistently and cohesively across all points of contact, both
Within the total luxury industry, the delivery of luxury experiences is booming — much of which is driven by hospitality. “Luxury experiences,” as defined by Bain & Company, accounted for more than 29% of the total global luxury market and grew 5% faster than the total personal luxury goods segment in 2016. These experiences include luxury hotels, cruises and restaurants, as well as fine wines, spirits and food. Luxury hospitality