Category Industry Insights

The diversity shift in luxury hospitality: good for luxury and for business

Studies have shown that diverse companies perform better in almost every category. But why is this the case? Here, we look at examples from the luxury hospitality industry to discover the benefits of gender, ethnic and racial diversity at work: The benefits of diversity Employee retention – When the management of a luxury hotel values diversity and sets it as one of their corporate priorities, this tells employees that they

Continue reading…

The inclusivity paradox: attracting a new generation

Interview with Glion alumnus Stephen Alden: CEO, The Dedica Anthology With a rising generation of global millennial travellers, the culture of luxury is in flux. How can luxury brands become more inclusive while still retaining their exclusivity? Ahead of the upcoming Glion Luxury Conference, we asked Glion alumnus Stephen Alden (class of 1981), CEO of The Dedica Anthology, to share his insights. Luxury is about being exclusive, but many of

Continue reading…

The art of luxury leadership

Behind every great luxury brand is great leadership. But what makes a leader effective? Balance, as Scott Stephenson points out, is certainly key. The CEO of Verisk Analytics believes that exceptional leaders are those who take a dual approach, giving vision and direction from afar while also leading by example and providing mentorship up close. He also notes their ability to anticipate short- and long-term consequences, with “one foot firmly

Continue reading…

Glion students gain key insight from Amsterdam trip

Immersive field trips and industry visits are an integral part of Glion education. Recently, Semester 7 students studying the International Hotel Development and Finance specialisation paid a visit to Amsterdam. While there, they gained key information and helpful advice from leading hospitality professionals. Waritta Lawachaiyothin, one of the students in attendance, tells us more. An action-packed trip The final module of the Finance specialisation for Semester 7 students includes a

Continue reading…

Why events are so important to the hospitality industry

Events and conferences are a huge part of the hospitality industry, and are continuing to grow. Whether it be focused on music, sport or a luxury brand, events around the world are generating billions of revenue and changing the way businesses, hospitality organizations and resorts operate. A booming industry Meetings, conferences, events and exhibitions are a key driver of tourism destinations across the globe. In the USA, they generate almost

Continue reading…