Category Alumni Stories

Social Media, Social Marketing … and Us

Do you postpone any networking opportunities with peers, prospects and the like? As with any professional and passionate hoteliers, I shall assume that the answer is ‘no’. So why so many still delay their online engagement when there’s been so much happening? Peter O’Connor* rightly stated in a panel discussion in Paris last year, that “if you don’t talk about your property, some else is, already”. From the very first

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Inspiration? Aspiration? No, despair-ation.

With so many job interviews under my belt, I wanted to write about today’s workforce, our industry, inspiration and aspiration (or the lack of both, rather). I won’t beat about the bush: I despair! We -recruiters, hoteliers- spend hours sifting through dozens of CVs, trying to detect that particular talent who could be the new addition to a fabulous team. In Camden, we even take the time to send a

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Pura Vida! – Part 2

As I continued my travels through beautiful Costa Rica, truly rich in warm hospitality, I kept remembering the famous words of Mr. Conrad Hilton – the founder of “the greatest of them all” Waldorf Astoria in NYC and the Hilton Hotels chain – “it is our promise to spread the warmth and light of hospitality around the world”. Truly, if you think about a job in hospitality, as the one

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Change Management

[blockquote3]“Life can either be accepted or changed. If it is not accepted, it must be changed. If it cannot be changed, then it must be accepted.” –Winston Churchill[/blockquote3] Don’t be afraid of changes! If there’s one lesson that I’ve learned from all my trips and time abroad it’s that change is the best way to re-route, to input a new direction on our life GPS. Obviously, changing often means being

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Good-bye Cookie Cutter! Hello Individuality!

I recently spent a long weekend in Colombo, Sri Lanka, meeting business partners, sightseeing, and also catching up with one of my Glion Online MBA colleagues. Business appeared to be booming in and around Colombo and many existing hotels are being refurbished or expanded. International chains previously not present in the city are busy planning and building new properties. I stayed at the Galadari Hotel in the heart of the

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