A day in the life of Glion alumnus Simon Fache’10 Bachelor in Hospitality Management
Our Alumni Chapter Ambassadors in the UK have launched a new project called “A Day in the Life” where they interview Glion alumni who are living and working in the UK.
In this second interview (see the first one here), meet Simon Fache from Ghent in Belgium. Simon who works at the Berkeley Hotel in London, graduated from Glion in 2010 with a Bachelor Degree in Hospitality Management (specialisation in Sales & Marketing).
How long have you been in the UK?
I have been in the UK for 5 years. My girlfriend (now wife) had moved to London after her graduation and I have followed her shortly. Upon my graduation, I received an attractive job offer from one of the most luxurious and prestigious hotels in London.
What was your first role after graduating?
Senior Conference and Banqueting coordinator.
Tell us about your current role and summarize it in 3 key points?
I am currently employed as a Groups & Event Sales Executive at the Berkeley Hotel in London. Below are the key points:
- Organisation of events (MICE, including weddings)
- Operations team support
- Face-to-face client meetings and organisations of various FAM trips
What is your typical day in the office?
- Enquiries follow up (event space and/or bedrooms for groups and individual bookings)
- Clients chase for contracts and payments
- Organisation of site visits to increase repeat business as well as new bookings
- Finalising events which will take place in the following week
Does you current role match the professional life you imagined having when studying?
In certain ways yes, however it also surpasses my reality sometimes. Requests or expectations five years ago are not the same as today and things change constantly in the hospitality industry (i.e. technology, client requirements, new competitors, etc.). Just going the extra mile today is not enough!
What are the 3 key trends in your industry right now?
- Tech savvy customers
- Delusion of brands identity
- Shortened lifecycle
What are the 3 key marketplace changes that will be seen in the next 5 years?
- Growth of OTAs
- Penetration of Americas and/or APAC hotel brands into Europe
- Rising threat of alternative accommodation providers (i.e. Airbnb)
How would you describe your perfect day off?
Spend time with my wife no matter where.
What is your favourite place in London & why?
My favourite areas are Covent Garden and Shoreditch due to the vast variety of cool/trendy bars and restaurants.
The Glion Alumni network – what does it mean to you?
The network provides a great opportunity for fresh graduates to meet with other alumni from previous years as well as to meet dear friends. Each network event offers a chance to pass on your CV or to spread the word about some opening in your company. Nowadays connections are crucial and hospitality industry is not an exception.
What have been the highlights of your Glion Alumni life in the UK so far?
Being interviewed by the Glion London Campus to promote the hotel industry in London
Top tips for the current Glion students who are planning to move to the UK?
Watch out for accommodation scams and get in touch with Glion Alumni London Chapter representatives as early as possible.
Finally, what will you do tomorrow?
Attend the Glion alumni event at the Taj Hotel.
What is the best advice you have ever received?
Work hard, party hard.