Why All Hospitality Management Professionals & Businesses are Vulnerable... In the realm of hospitality, customer satisfaction and fidelity are vital and technology can either nourish…Continue reading...
BASTIAN BARNBECK Glion Alumnus | Founder of Waved Foundation est. 2016 written by Lauren Solomons, Glion student ambassador Having had the privilege of travelling to various countries with his family while growing up, Bastian grew a keen interest in languages, culture and discovering the unknown from a tender age. It was no question then, when the time came that he decided to pursue Hospitality as a career and embarked on
Why All Hospitality Management Professionals & Businesses are Vulnerable… In the realm of hospitality, customer satisfaction and fidelity are vital and technology can either nourish or damage that relationship. It’s probably one of the most vulnerable industries for tech fiascoes for three main reasons: Technology is everywhere: Practically every step of the hospitality guest cycle, from booking to check-out is either digitized or automated The data is confidential: Hospitality companies
What makes luxury careers so attractive? – A look at Hublot, Swiss Luxury Watch Company The Swiss luxury watch maker Hublot has an iconic design that looks like a “hublot” the word in French for the windows on a ship. Our visit to Hublot was like looking through one of those tiny windows, to get a glimpse of the magic that makes a luxury careers and a luxury brand truly
Ever wonder what it might be like to run a non-profit hospitality organization where the goal is not just to please guests, but to improve the local population’s access to sustainable food and education as well? Meet Inge de Lathauwer, the founder of Sumba Hospitality Foundation and discover what a typical day is like running an eco-tourism site and hospitality school. After many years consecrated to motherhood and philanthropist