Throughout 2016, Glion students came out in force to support the efforts of the Glion Charity Committee (GCC), attending events and making donations to help…Continue reading...
Glion alumna Marina Franolic is an excellent example of how one person can truly make difference in the global hospitality industry. After graduating from Glion in 2002, Marina abandoned the idea of a career hospitality and launched her career in real-estate investment and development. Years later, she returned to the hospitality industry, but not to work in the many hotels that had sprung up around Croatia. She chose a riskier path
It’s a crispy winter morning in London and we’re meeting Glion alumnus Laurent Schauder for a coffee off Oxford Street to chat about his current position and the trends and challenges hospitality industry faces. Laurent, originally from Strasbourg France, graduated in 2001 with a Bachelor Degree in International Hospitality Management. What was your first role after graduating? My first role after graduating was Roving Food and Beverage Assistant Manager for
On December 9, Glion celebrated a new class of graduates at the Montreux Music & Convention Centre with a ceremony gathering 284 students donning traditional robes and hats to mark the end of their Glion journey. The ceremony was presided by Mr Guy Bentley, then-CEO of Glion Worldwide, and featured inspiring speeches by InterContinental Geneva GM Mr Jurgen Baumhoff and SGA President Mr Alexander Ten Hoedt, before Glion’s interim CEO,
Technology is advancing at an alarming rate, especially in the hospitality and tourism industry. Customer-facing interactions are quickly being replaced with self-scan, self- check transactions, which have enabled the customer to become more self-sufficient. A study at the University of Oxford has even revealed that by the year 2033, as many as 47% of modern day job roles could be claimed by automation. Is it the end for customer service provided by actual people?